ROSEWOOD ELITE
Business Contact:
Cibeli Marques | Global Sales
cibeli.marques@rosewoodhotelgroup.com
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- 15%
- 10% during blackout periods (check with the property owner)
WAYS TO BOOK ROSEWOOD ELITE (Exclusive access to Elite amenities and promotions
1. GDS:
- SABRE string code: RW1
- Unified NUBA code in SABRE: NEM
- Amadeus: Enter GDS access code 1RW
2. ONLINE: Visit our booking site for our properties and enter the promotional code “RWELITE” and validate the code #IATA from your Rosewood Elite agency. * Find a hotel >3. RESERVATIONS CENTER:
- Elite Toll-Free Number (EU and Canada): +1 866 452 4535
4. DIRECT:
- List of email addresses for each property.
Contact each property by calling their reservations hotline.
AGENT BENEFITS
• Elite reservations and dedicated contact system.
• 24-hour Elite emergency contact, available by calling the property and asking for Elite Manager on Duty, or by emailing the exclusive Elite email address.
• Three-hour response time to inquiries during business hours.
• Personalized electronic confirmation and preference request within one hour after confirmation.
• Guarantee of first-to-market notification
• Rosewood does not participate in closed channel auction sites such as Vacationist, Ru La and Jetsetter to protect the integrity of the customer relationship.
• Protection for elite commission payments “Top of Waitlist”.
• Elite Agents may receive commissions on deposits and cancellation fees applied to last-minute cancellations and no-shows, even during peak seasons.
• Exclusive commission of up to 20% on all Rosewood properties. (See individual properties for the exact % commission that applies).
CUSTOMER BENEFITS
Exclusive services for your guests.
• Daily breakfast for two during your stay at any property, upgrade upon arrival subject to availability.
• Welcome note upon arrival.
• Guests will receive a note and amenities from the Property Manager, reinforcing Elite Agency's relationship with Rosewood.
• Pre-registration before arrival.
Contact at the Hotel de Crillon for the Latin America region
Marie-Christine Bittencourt
mariechristine.bittencourt@rosewoodhotels.com
This program is only authorized through this IATA:
ITG: 86534361
NUBA: 86580336