FAN CLUB

Business Contact:

Danielle Choi | Director, Travel Industry, The Americas
Mandarin Oriental Hotel Group
dchoi@mohg.com

Representative Office in Mexico:
Alure Agency
→Alejandra Najera
alejandra.n@alure.agency
→Arantxa Lugo
arantxa.l@alure.agency

Matias Roca | CEO and Founder
matias.r@alure.agency

  • 15%

Advisors Portal – Fan Club (Click Here)

To receive all Fan Club benefits, book our Best Available Rates through the Fan Club website or with specific GDS codes.

Contact List for Mandarin Oriental Group (Apr. 2026)

SABRE string code: FAN

Unified Nuba code in SABRE: NEM

GUEST BENEFITS

  • Credit of USD $100 for food and beverage consumption or Spa services, per room per stay.
  • Daily American breakfast for two people.
  • Complimentary high-speed internet access during your stay.
  • Personalized welcome amenity and note from the travel advisor, sent by the hotel management.
  • Upgrade to the next room category, subject to availability at check-in.
  • Priority waiting list.

* Mandarin Oriental, Kuala Lumpur and Mandarin Oriental, Jakarta offer an alternative benefit instead of credit; contact fanclub@mohg.com for more details.
** Terms and conditions apply.

 AGENCY BENEFITS

  • Dedicated attention from the Fan Club ambassador team at each property. The updated list of all contacts is always available on the website.
  • Website protected by a password.
  • 10% commission on all Spa Services (net price excluding tips and taxes) booked as a result of the agent's sales efforts.
  • Commissions processed within 21 days from the guest's departure date.
  • GDS access (Sabre: FAN, Galileo: MOFAN, Amadeus/Worldspan: 3MF)

This program is only authorized through these IATAS:

ITG:  86534361

NUBA: 86580336