FAN CLUB
Business Contact:
Danielle Choi | Director, Travel Industry, The Americas
Mandarin Oriental Hotel Group
dchoi@mohg.com
Representative Office in Mexico:
Alure Agency
→Alejandra Najera
alejandra.n@alure.agency
→Arantxa Lugo
arantxa.l@alure.agency
→Matias Roca | CEO and Founder
matias.r@alure.agency
To receive all Fan Club benefits, book our Best Available Rates through the Fan Club website or with specific GDS codes.
→ Contact List for Mandarin Oriental Group (Apr. 2026)
SABRE string code: FAN
Unified Nuba code in SABRE: NEM
GUEST BENEFITS
- Credit of USD $100 for food and beverage consumption or Spa services, per room per stay.
- Daily American breakfast for two people.
- Complimentary high-speed internet access during your stay.
- Personalized welcome amenity and note from the travel advisor, sent by the hotel management.
- Upgrade to the next room category, subject to availability at check-in.
- Priority waiting list.
* Mandarin Oriental, Kuala Lumpur and Mandarin Oriental, Jakarta offer an alternative benefit instead of credit; contact fanclub@mohg.com for more details.
** Terms and conditions apply.
AGENCY BENEFITS
- Dedicated attention from the Fan Club ambassador team at each property. The updated list of all contacts is always available on the website.
- Website protected by a password.
- 10% commission on all Spa Services (net price excluding tips and taxes) booked as a result of the agent's sales efforts.
- Commissions processed within 21 days from the guest's departure date.
- GDS access (Sabre: FAN, Galileo: MOFAN, Amadeus/Worldspan: 3MF)
This program is only authorized through these IATAS:
ITG: 86534361
NUBA: 86580336